How can we help?
Our team at Infinity Global Solutions LLC is here to ensure you get the most out of your HealthSync AI experience.
Email Support
For general inquiries, technical support, or billing questions, please email us directly.
info@infinityslns.comSend an EmailBusiness Hours
Our support team is available during standard business hours to assist you.
9:00 AM - 5:00 PM EST
We aim to respond to all inquiries within 24-48 business hours.
Common Topics
Account Access Issues
If you're unable to log in, please try resetting your password using the "Forgot Password" link on the login screen. Ensure you're using the exact email you signed up with.
Data Export
You can securely export your HealthSync AI profile and logs at any time from your account settings. Navigate to MySync Profile > Settings > Export Data.
Subscription Billing
For questions about charges or changing your premium subscription plan, please contact our email support with your account email address for verification.